Last updated: 27/01/2026

Crown Control Systems Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit www.crown-controls.co.uk.

1. Who We Are

Company name: Crown Control Systems Ltd
Website: www.crown-controls.co.uk
Contact email: info@crowncontrols.co.uk

We operate this website to provide information about our industrial automation and control services.

2. What Information We Collect

We collect minimal personal data, limited to the following:

Contact Form

When you use our “Contact Me” form, we may collect:

  • Your name

  • Your email address

  • Your phone number (if provided)

  • Any information you include in your message

This information is sent directly as an email to a shared company mailbox and is not stored in a website database.

3. How We Use Your Information

We use the information you provide only to:

  • Respond to your enquiry

  • Communicate with you regarding our services

We do not use your data for marketing unless you explicitly request it.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following basis:

  • Legitimate interest – responding to enquiries about our services

  • Consent – by submitting the contact form, you consent to us contacting you in response

5. Data Storage and Retention

  • Contact form submissions are received by email only

  • Emails may be retained for business and record-keeping purposes

  • We do not store contact form data in a database or CRM unless further engagement occurs

We retain personal data only for as long as reasonably necessary.

6. Data Sharing

We do not sell, rent, or trade your personal data.

Your information is only accessible to authorised personnel within Crown Control Systems Ltd and is not shared with third parties unless required by law.

7. Cookies and Tracking

This website does not use:

  • Advertising cookies

  • User profiling

  • Behavioural tracking

If basic cookies are used (e.g. for site functionality), they do not collect personal data.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise these rights, contact us using the details below.

9. Data Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Crown Control Systems Ltd
Email: [your contact email]

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.